![]() When the campaign starts, all participants receive a notification about the publication. Communities are either public or private. Members can't see each other's phone numbers, so stealing someone else's contact list will not work. This is a secure and private way to communicate with your audience. If you need to send extra messages, you only pay for delivered ones.Īlmost like sending messages to group chats, but in a community there is no limit on the number of participants. Using a chatbot is beneficial because 10,000 free messages per month are provided for each account. The sender can view the delivery status and the number of unsubscribers. The message is created once and sent to each contact in the list. Images, gifs, product cards are available here. Viber botsĪ bot is a way to automate the process of sending messages to customers (conversational, transactional, advertising). ![]() The method is free, but there are some restrictions - you cannot add more than 250 people to the group. Since the same message is sent to all users at the same time, this newsletter is not personalized. A handy detail is that business chats in the app are at the top of the chat list. This method is suitable for promotional campaigns, transactional notifications and dialogs with users. You are charged for messages, but only for those delivered. This campaign is launched from the official company account, so you first need to register a business profile. Such broadcasts are done through the Viber app for free. However, you can only send messages to users who have saved your phone number on their contact list. This option is suitable for small businesses. On Viber, you can message 50 users at the same time without paying. In the app, mass mailing is possible in several ways: free, paid, personalized and sending messages to a group. Information messages about events or changes in the company's work schedule.Recommendations for related products if the customer has already bought some product - cross-selling. ![]() Promotions, discounts and other special offers that motivate the customer to buy.Transactional messages: order payment, status or delivery information. ![]() Data for analytics and campaign optimization.Such accounts are verified, so when users receive messages from such an account, they trust the sender. Users see recommended channels and groups on the main page at the top of the screen and in a separate "Explore" tab. Advertising on Viber is an official feature that makes it easier to promote your products and services in the app.Templates with variables where the username, loyalty card number, order amount are replaced to personalize communication.You have the option to attach images, emojis, gifs, stickers (even custom ones), buttons and links. The user is notified of a new message and is less likely to ignore it than an email. Viber is a constant communication tool that is always at hand. Fast delivery of messages to the audience.What are the benefits of Viber for business: Sending messages to Viber users is useful for business development and promotion, as well as increasing sales. You will also learn about all the benefits of using the app for newsletters. In the post, we will talk about what options there are for sending messages on Viber and what rules must be followed. Viber doesn't have the same strict messaging requirements as WhatsApp, and the cost per message is much lower than SMS. The messenger offers free and paid options for sending messages, so it is useful for businesses of all sizes. Not to mention the ability to integrate via API with other services that simplify and automate the communication with your customers. There are ads, channels and special communities. The tools of this messenger are suitable not only for personal messaging, but also for business. That's why Viber campaigns are a good way to reach a large audience that doesn't hang out on either Telegram or WhatsApp. However, it is used by over a billion users in 190 countries. Viber is far from the most popular instant messaging app in the world.
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